Unified Fiscalization by fiskaly
Outcome & Impact
30+
Website pages and product documentation redesigned
65+
Components and patterns created for the design system
10+
Solutions and products involved and delivered in the project
25+
Hours of user testing sessions conducted
25%
QoQ increase of platform adoption post-launch
33%
Decrease of support tickets related to onboarding issues
80%
Of users rated the new interface and flows as "easy to use"
20%
Increase of customer retention rate among early adopters
Context
Unified Fiscalization is a next-generation API and customer-facing platform developed by Austrian fintech startup fiskaly. The product consolidates fiscalization processes across multiple European markets - Germany, Austria, Spain, France, and Italy - into a single, unified solution. The platform supports services like fiscal systems setup, monitoring, electronic invoicing, digital receipts, and compliance management, aiming to make fiscal obligations seamless for businesses of all sizes.
I led the design of the entire ecosystem - from participation in the API conceptualization and dashboard UX/UI to information architecture and design systems - to build a scalable, user-friendly solution from the ground up.
Product Designer, 2023 - 2026
Worked closely with product leads, front-end engineers, stakeholders, and dedicated internal teams for each solution.
